Protec Event Services Ltd

Effective Date: 10th April 2025

Protec Event Services Ltd (“Protec”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your data following the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

 1.⁠ ⁠Who We Are

Protec Event Services Ltd

Registered Address: 21 The Paddock, Westerham, Kent, TN16 1ER

Company Number: 16374880

Website: https://www.protec-event-services.co.uk

 2.⁠ ⁠What Information We Collect

We may collect and process the following types of personal data:

Clients & Enquiries

Full name

Contact details (email, phone number)

Company/organisation details

Event details and service requirements

Payment information (if applicable)

Staff, Contractors & Suppliers

Full name and contact information

Identification and right-to-work documents

Emergency contact details

Qualifications, licenses, and certifications

Bank details (for payment purposes)

 3.⁠ ⁠How We Use Your Information

We process personal data for the following purposes:

To respond to enquiries and provide quotations

To fulfil contracts and deliver our services

To manage bookings, payments, and logistics

To communicate service updates or changes

To meet legal, regulatory, and insurance obligations

For internal record-keeping and quality control

 4.⁠ ⁠Legal Bases for Processing

We process personal data based on one or more of the following lawful grounds:

Contractual necessity – to provide services you’ve requested

Legal obligation – to comply with relevant laws

Legitimate interests – to manage our operations efficiently

Consent – where we ask you for permission (e.g. marketing)

 5.⁠ ⁠Sharing Your Information

We do not sell or rent your data to third parties. We may share your data with:

Approved contractors or sub-contractors (for service delivery)

Legal and regulatory authorities (if required by law)

IT or payment service providers (under strict data agreements)

6.⁠ ⁠Data Retention

We only retain personal data for as long as necessary to fulfil the purposes it was collected for, including legal, regulatory, or contractual obligations. Typically:

Client and event records: up to 7 years

Staff/contractor information: as per legal retention periods

 7.⁠ ⁠Your Rights

Under UK GDPR, you have the right to:

Access your data

Request correction of inaccurate data

Request erasure of data (where applicable)

Object to or restrict processing

Withdraw consent at any time (if processing is based on consent)

Complain with the Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at:

📧 info@protec-event-services.co.uk

📞 07557 251228

 8.⁠ ⁠How We Protect Your Data

We implement robust technical and organisational measures to safeguard your data, including:

Secure servers and firewalls

Access controls and encryption

Regular data audits and staff training

 9.⁠ ⁠Cookies & Website Tracking

Our website may use cookies to enhance user experience and track basic visitor analytics. You can control cookie preferences through your browser settings.

10.⁠ ⁠Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

If you have any questions about this policy or how your data is handled, please contact us.

Protec Event Services Ltd

Registered Office: 21 The Paddock, Westerham, Kent, TN16 1ER

Company No: 16374880

Website: https://www.protec-event-services.co.uk